Some employees are struggling with the return to office. Now, the workplace etiquette industry is booming

Some employees are struggling with the return to office. Now, the workplace etiquette industry is booming - Business - News

Title: The Surge in Demand for Workplace Etiquette Training in the Hybrid Work Era

The Return to Office and the Forgotten Office Etiquettes

As the risks of the Covid-19 pandemic eased, many companies faced a challenge they hadn’t anticipated – managing employee discontent over returning to the office. Now that employees are back in the physical workplace, employers have been grappling with a new issue: some employees have forgotten how to behave in a professional setting, while others lacked proper office etiquettes to begin with.

The Growing Demand for Workplace Etiquette Training

The need for workplace etiquette training has seen a significant surge over the past two years. According to a survey of over 1,500 business leaders published by Resume Builder in July 2022, more than 60% of companies plan to implement such courses for their staff this year. This trend is a testament to employers’ commitment to ensuring productive teams and maintaining employee satisfaction in the new hybrid work era.

The Role of Etiquette Consultancies

Anne Chertoff, COO of New York-based etiquette consultancy Beaumont Etiquette, reported a 100% increase in companies requesting trainings over the past two years. This demand comes from all sectors and industries, reflecting the universality of the issue.

Familiar Office Faux Pas

Most office workers are likely familiar with common workplace behavior issues, such as colleagues who don’t maintain appropriate phone volume and employees who leave a mess around the office. Other concerns include inappropriate conversations, awkward introductions, and overly lengthy emails.

Dress Codes and Digital Communication

Additionally, companies have dealt with challenges related to employees not knowing how to dress appropriately for the office or using inappropriate emojis and acronyms in professional communication. The growing need for workplace etiquette training extends to virtual interactions as well, with some workers still unsure about what’s acceptable attire during a Zoom call.

The Role of Social Media in Office Etiquette

This issue has even found its way into Website social media integration content, with TikTok videos and LinkedIn courses offering tips on professional behavior. One such influencer, Mary Knoeferl, known contact as “Mary the Analyst,” shares advice on how to handle situations like telling a coworker you don’t have an answer and avoiding using personal computers for work.

Importance of Workplace Etiquette Training for Gen Z Employees

While all workers can benefit from a workplace etiquette refresher, it is especially important for younger employees who are just starting their careers. Many Gen Z workers missed out on opportunities to practice professional behavior during college and in-person internships due to pandemic disruptions and started their first jobs working remotely.

The Expansion of Workplace Etiquette Education

In response to this trend, colleges and universities are increasingly offering courses on skills like networking and business dinners. Chertoff emphasizes the importance of soft skills, stating that inappropriate behavior can lead to lost jobs or demotions.


The hybrid work era has ushered in new challenges for companies, including the need to address employee behavior issues and promote professional etiquettes. Whether through in-person training or Website social media integration content, workplace etiquette training is playing a vital role in helping employers navigate this new landscape and create thriving, productive teams.